SoftPlan Subscription (New User) FAQs - SoftPlan Architectural Design Software - Cadbuild

Cadbuild P/L - SoftPlan Sales and Support for
Australia & New Zealand

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SoftPlan Subscription (New User or Additional License) FAQs

What happens if I cancel my subscription?

The SoftPlan program will stop working.  If you wish to restart the subscription a restart fee will apply.

What do I need to do to cancel my subscription?

Two things:

1, Give sales a call to let them know that you wish to cancel.
2, Return the SoftPlan key.

Payments will continue until the key is received by our office.
Note:  Payments will not stop until the returning SoftPlan key is received.  Credits will NOT be prorated.

Does the SoftPlan Subscription require a key?

Yes - a USB key will be sent with the initial order.

Does the SoftPlan Subscription include SoftList, reView and Training?

Yes - a new SoftPlan Subscription includes SoftList, reView, SoftTalk and online access to all recorded training materials?

I am already a SoftPlan user, can the SoftPlan subscription be used as a way to obtain an additional station?

Yes - a SoftPlan subscription is the only way to get an additional station.

Can a SoftPlan subscription run older versions of SoftPlan?  

No - while a SoftPlan subscription can open projects created in older versions only the current version will run.

Can I stop or pause my subscription then re-start it?

Yes - but when you restart the subscription a restart fee will apply.

Can a perpetual license be purchased rather than a subscription?

No - SoftPlan is only available via subscription.

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