SoftPlan Subscription (New User) FAQs - SoftPlan Architectural Design Software - Cadbuild

Cadbuild P/L - SoftPlan Sales and Support for
Australia & New Zealand

Architectural Design Software

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2024
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SoftPlan Subscription (New User or Additional License) FAQs
 
What are the subscription charge conditions?  

Subscriptions are charged one month in advance.
Initially you will be charged for two months then every month on the day the subscription is commenced.
If cancelling your subscription, only fully paid for months will be refunded.

What happens if I cancel my subscription?

The SoftPlan program will stop working.  If you wish to restart the subscription a restart fee will apply.

What do I need to do to cancel my subscription?

Two things:

1, Give sales a call to let them know that you wish to cancel.
2, Return the SoftPlan key.

Payments will continue until the key is received by our office.
Note:  Payments will not stop until the returning SoftPlan key is received.  
Note:  Part month credits will NOT be prorated.

Does the SoftPlan Subscription require a key?

Yes - a USB key will be sent with the initial order.

Does SoftPlan run and store my files on the Cloud?

NO - Although you can utilise the SoftPlan Cloud for drawings sharing, the program and your files are located on your computer.

Does the SoftPlan Subscription include SoftList, reView and Training?

Yes - a new SoftPlan Subscription includes SoftList, reView, SoftTalk and online access to all recorded training materials?

I am already a SoftPlan user, can the SoftPlan subscription be used as a way to obtain an additional station?

Yes - a SoftPlan subscription is the only way to get an additional station.

Can a SoftPlan subscription run older versions of SoftPlan?  

No - while a SoftPlan subscription can open projects created in older versions only the current version will run.

Can I stop or pause my subscription then re-start it?

Yes - but when you restart the subscription a restart fee will apply.

Can a perpetual license be purchased rather than a subscription?

No - SoftPlan is only available via subscription.

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