What happens if I cancel my subscription?
The SoftPlan program will stop working. If you wish to restart the subscription a restart fee will apply.
What do I need to do to cancel my subscription?
1, Give sales a call to let them know that you wish to cancel.
2, Return the SoftPlan key.
Payments will continue until the key is received by our office.
Note: Payments will not stop until the returning SoftPlan key is received. Credits will NOT be prorated.
Does the SoftPlan Subscription require a key?
Yes - a USB key will be sent with the initial order.
Does the SoftPlan Subscription include SoftList, reView and Training?
Yes - a new SoftPlan Subscription includes SoftList, reView, SoftTalk and online access to all recorded training materials?
I am already a SoftPlan user, can the SoftPlan subscription be used as a way to obtain an additional station?
Yes - a SoftPlan subscription is the only way to get an additional station.
Can a SoftPlan subscription run older versions of SoftPlan?
No - while a SoftPlan subscription can open projects created in older versions only the current version will run.
Can I stop or pause my subscription then re-start it?
Yes - but when you restart the subscription a restart fee will apply.
Can a perpetual license be purchased rather than a subscription?
No - SoftPlan is only available via subscription.